Run your takeaway from one system.
Online ordering, POS, platform orders, shop phone line, AI answering, KDS, printing and digital food safety records — all in one TakeawayOS account.
Free website + POS · Platform order support · Phone line from £9/mo · AI from £19/moCustomers call your TakeawayOS number — caller ID, history and orders in one dashboard.
If you miss 5 calls a night across 5 trading nights, that's 25 missed orders every week.
Based on £18 average order value × 25 missed orders per week × 4 weeks.
If AI wins back 100 phone orders a month, the AI order fee is about £50. At £18 average order value, that could recover around £1,800 in monthly revenue.
All order channels, one dashboard.
Connect eligible Uber Eats, Deliveroo and Just Eat order channels into TakeawayOS, so platform orders can enter the same workflow as your website, phone, kiosk and POS orders.
Four core modules. Use what you need.
No forced bundle. Use what you need, add the rest when you do.
Customers order online. Tickets print automatically.
Free forever — 1% TakeawayOS service fee + Stripe processing on card orders. Cash orders 100% free.
A branded ordering page at yourshop.takeawayos.co.uk. Live in under an hour. No setup fees. No monthly minimum on the free tier.
- Branded online ordering website
- Menu photos, categories and modifiers
- Stripe payments to your own account
- Tap to Pay on compatible Android phones
- Basic live order view
- Customer profiles and repeat order tools
Uber Eats, Deliveroo and Just Eat in your workflow.
Included — availability depends on platform approval and provider setup.
Bring supported Uber Eats, Deliveroo and Just Eat orders into your TakeawayOS workflow — they land next to your website, phone and kiosk orders instead of on a separate tablet.
- Orders appear in your dashboard
- Send platform orders to printer and KDS
- Reduce manual copying between tablets
- Works alongside website, phone and kiosk orders
Your own takeaway number without a BT landline.
£9/mo + VoIP calls pay as you go
Your shop phone line runs through the TakeawayOS staff phone app (VoIP). Staff answer incoming calls and make outgoing calls from approved Android phones — the caller's name and last order appear before you say hello. No BT contract. No second handset.
Incoming calls: 1p/min
Outgoing UK landlines: 1p/min
Outgoing UK mobiles: 4p/min
- UK business phone number
- Staff phone app
- Caller ID popup with customer details
- Multiple Android phones ring at once
- AI answering not included
When it gets busy, the AI picks up.
£19/mo + 50p per AI-booked order
AI answering is available on the £19/month AI Phone Line plan. It includes the shop phone line, staff phone app and AI order taking. The AI knows your menu. It asks modifier questions (“chicken or pork? mild or spicy?”), reads back the address, sends the ticket to the printer. Cash or SMS payment link — same as a person would.
- Includes all Shop Phone Line features
- AI answers when your team is busy
- AI takes orders from your real menu
- 50p only when AI successfully books an order
- Staff can take over when needed
See TakeawayOS in action
Real screens for POS, mobile ordering and self-order kiosk — plus live KDS translation below.
POS — Take walk-in, collection and delivery orders from one tablet.
Chef doesn't read English? One tap and the kitchen screen is in Chinese.
One tap translates the whole kitchen screen — items, modifiers and customer notes.
Front counter can work in English, while the kitchen sees the same order in Chinese.
Perfect for kitchens where chefs don't read English
EN → 中文One-tap translationCustom Receipt Printing with Real-Time Translation
Website orders, AI phone orders and manual POS orders all print through one unified system.
Set the print language once, and the whole receipt can print in the kitchen's language — including items, options, add-ons, customer notes, address and payment method.
- Choose what to print: all items, by category or by item
- Set paper size, paper width, receipt copies and auto-print
- Print in English or Chinese
- Translate the whole receipt before printing, including customer notes
Use your own devices, or start with a simple setup.
One recommended Android tablet — the HONOR Pad X8a — runs your POS, Kitchen Display Screen or Self-Order Kiosk. Simple rule: one job = one tablet. For POS + kitchen screen + kiosk, use three.
Built-in tools for repeat orders
Use the TakeawayOS website system and get verified customer accounts, receipt & ready emails, voucher codes, VIP, wallet and referral rewards — all managed from one dashboard.
Start free. Add phone or AI when ready.
Use Website + POS for free. Add a shop phone line from £9/month, or upgrade to AI answering from £19/month.
Your branded ordering website, front-of-house POS, Tap to Pay and basic live order view — with no monthly fee.
- Branded online ordering website
- Front-of-house POS
- Tap to Pay on compatible Android phones
- Basic live order view
- Customer accounts and repeat order tools
- Platform order support subject to platform authorisation and provider setup
- Basic Food Safety Logbook included
- Phone system not included
Get a UK business phone number and staff phone app. Staff can answer and make calls from approved Android phones — no BT landline needed.
- Includes all Website + POS features
- UK business phone number included
- Staff phone app for Android
- Caller ID popup with customer details
- Multiple Android phones can ring at once
- AI answering not included
Everything in Shop Phone Line, plus AI answering when your team is busy. AI can take orders and send them straight to POS, printer and KDS.
- Includes all Shop Phone Line features
- AI answers when your team is busy
- AI understands your actual menu
- AI confirms address, postcode and order details
- AI orders go to dashboard / printer / KDS
- Staff can take over calls when needed
Upgrade from the free basic order view to a dedicated wall-mounted kitchen display for busy kitchens. Tickets land instantly, colour-coded by source. Run one or more HONOR Pad X8a tablets as kitchen screens — one flat fee. Hardware not included.
Customer-facing self-order kiosk for walk-ins. Card or cash, prints to the kitchen automatically. Run HONOR Pad X8a tablets as kiosks — one kiosk or ten, same £20. Hardware not included.
- Phone line: Shop Phone Line is £9/month. AI Phone Line is £19/month and includes the Shop Phone Line features.
- AI pay-per-result: 50p is charged only when the AI successfully books an order. If the caller hangs up or you take over, no fee.
- VoIP call usage: staff phone calls are pay as you go — incoming calls 1p/min, outgoing UK landlines 1p/min, outgoing UK mobiles 4p/min. SMS payment links may be billed separately depending on usage.
- Platform integrations: Uber Eats, Deliveroo and Just Eat availability depends on merchant account, platform approval and provider setup. Third-party provider fees may apply and are not included in TakeawayOS monthly pricing.
- You set your prices: menu prices, delivery fees, bag fees and general order service fees are yours to set — many owners use them to help cover online ordering costs.
- Cash orders: 100% free on every plan. No platform fee. No processing fee.
- 5+ shops or custom hardware? Talk to us.
Free to start. Pay for AI only when it books an order.
Take the website and POS today. Switch on AI when you're ready.
WeChat: takeawayos · Zore@takeawayos.co.uk