Every call answered
Keep taking orders when the counter is busy.
AI phone ordering for UK takeaways
Never miss another takeaway order.
AI answers your phone, takes real orders and sends them straight to your kitchen.
LIVE CALLCustomer calling
Customer
Collection please. Chicken curry and beef chow mein.
AI cashier
Chicken curry and beef chow mein. Anything else?
Customer
Egg fried rice. No peas.
Your live menu
Items, descriptions, modifiers and prices stay connected.
Staff stay in control
Settings decide order types, payments and handover.
From ringing phone to kitchen order.
- 01
Connect your menu
The AI uses the same items, options, prices and descriptions already in TakeawayOS.
- 02
It takes the call
Customers order naturally, add notes, change items and interrupt just like a normal phone call.
- 03
The order arrives
Confirmed orders appear in your live order feed, KDS and printing workflow.
Built around a real takeaway shift.
Large orders
Understands several dishes in one turn and confirms each item clearly.
Notes and modifiers
Captures no veg, no peas, sauces, sizes and menu choices.
Collection and delivery
Collects the right customer details and confirms delivery addresses as they are given.
Short cashier replies
Keeps the conversation moving instead of giving long assistant-style answers.
Returning customers
Can reuse saved names and customer details linked to the caller.
Shop policies
Uses your enabled order types, payment methods, allergy policy and opening status.
AI phone demo
Hear a faster, more human order.
The customer orders in natural chunks. The AI repeats each new item, keeps replies short and gives the total only at final confirmation.
- Natural turn-taking
- Item note
- 41-second call
Live takeaway callAI cashier and customer
Live transcript- AI cashierNew Ocean, what can I get you?
- CustomerCollection, please. Chicken curry and beef chow mein.
- AI cashierChicken curry and beef chow mein. Anything else?
- CustomerEgg fried rice and chicken balls.
- AI cashierEgg fried rice and chicken balls. Anything else?
- CustomerYeah, chicken fried rice as well. No peas.
- AI cashierChicken fried rice, no peas. Anything else?
- CustomerNo, that’s everything.
- AI cashierLovely. Five items, collection for John, £22.80. All correct?
- CustomerYeah, that’s right.
- AI cashierPerfect. Order 1219. About 15 minutes. Cheers, bye.
The goal is not to sound like a chatbot. It is to take the order quickly, correctly and get out of the kitchen team’s way.
Simple AI phone pricing
Start with one shop number.
£19/ month
Plus 60p when the AI successfully books an order. Human handovers in the Staff Phone App cost 1p/min.
- UK business number
- Forward your existing shop number
- Android Staff Phone App for human handovers
- AI order-taking
- Live call and order records
Questions shop owners ask.
Does the AI know my menu?
Yes. It reads the menu connected to your TakeawayOS account, including item descriptions, modifiers and prices.
Can customers interrupt it?
Yes. The conversation supports natural turn-taking so the caller can speak while the AI is talking.
What happens if someone asks for staff?
The call rings your logged-in Android Staff Phone App. Human-handled time costs 1p/min, so keep at least one staff phone logged in.
Can I keep my existing shop number?
Yes. Forward your existing number to your TakeawayOS number, so customers can keep calling the number they already know.
Can I control cash, card, collection and delivery?
Yes. The AI follows the order types and payment methods enabled in your phone settings.
What happens when the shop is closed?
Your opening status, manual closure and holiday mode decide whether callers can place an order.